Cancellation Refund and General Policies:

Cancellation Refund and General Policies:
Cancellation and Refund Policy for a tour package / individual service such as hotel or
car etc.:
Cancellation Policy:
Cancellations will only be accepted in writing via email, fax or correspondence letter.

Full Refund in 5-7 Business Days if Cancellation request if received within a week of the first payment.

Cancellation charges (calculated on total package amount / individual service cost) will be
applicable as follows:

15% if Cancellation request is received more then 60 days prior to tour start date.
25% if Cancellation request is received up to 59 to 45 days prior to tour start date.
30% if Cancellation request is received up to 44 to 30 days prior to tour start date.
50% if Cancellation request is received up to 29 to 7 days prior to tour start date OR Travel
date is between 25th December to 1st January.
75% if Cancellation request is received up to 6 to 3 days prior to tour start date.
100% if Cancellation request is not received more then 2 days prior to tour start date.
100% if in case of International Packages.
100% in case of no show (you don‟t check in hotel on scheduled check in date or you don‟t
start your package without cancelling it).
Cancellation charges will be calculated on the basis of date we receive your written cancellation
request.
Postpone / Prepone of your tour program will be treated as cancellation of previous package
and booking of new package and it is subject to availability. 50% discount will be provided in
Cancellation charges for postpone / prepone of a tour program.
—————————————————————————————————————
Refund Policy:
Your advance deposit after deducting cancellation charges will be refundable to you.
Refunds will be made between 1st to 7th of every month for all cancellations requested in last
90 days.

________________________________________________________________________________

Token amount:

Token amount i applicable only for one month. If the full payment or minimum booking amount is not paid within a month, the token amount shall be not refunded.
—————————————————————————————————————
Travel Policy:
Travel insurance is not included.
=> Duration of sightseeing mentioned are approximate.
=> If any sightseeing point is closed on that day, no further extra point can be added in leau of
that.
=> Above price may change subject to any extraordinary hike of fuel price.
=> Visit of any sightseeing point subject to road condition and accessible to vehicle.
=> Extra Bed will be counted for Person above 6 year of age.
=> In Case of non availability, Guest can be shifted to other Property.
=> If any Natural Calamity, War, Civil Disturbance, Strikes, Bandhs etc. arise, no refund can be
claim.
=> In case of sharing package, package price will increase due to lack of travellers in a 10
seater cab.
—————————————————————————————————————

CANCELLATION POLICY of Hotels and other Vendors:
=>The Cancellation Policies of the Hotels are dynamic and may change from time to time. The
Cancellation policy of the Hotel may change in the interim period of booking and date of stay of
the
Guest. The Cancellation Policy prevailing at the time of check in/cancellation of the booking by
the Customer will be the applicable policy.
=>Hotels being booked may have their own cancellation policy and may charge user
accordingly.
=>In the event of Cancellation the money shall be debited from your credit card directly by the
Hotel as per Cancellation Policy of the Hotel.
=>Cancellations can be done online as well through our call-centre.
=>Only those cancellation requests which are made either email, fax or Registered Mail shall
be
entertained. The Company shall not be liable to entertain any cancellation requests made
directly to the hotel without intimating the Company and also through any other medium
including, but not limited to, SMS or e-mail.
=>If you don‟t show up at the hotel, you‟ll still be charged the entire amount and hotel has right
to claim full amount of booking OR as per its will.
MODIFICATIONS & REFUNDS:
=>The company do not accept amendment request to the hotel reservation if the check in is
within 48 Hours.
=>The Company doesn‟t support changes and modifications to online bookings once they‟re
made.
=>All the refunds shall be done by the Hotel directly to you and the Company is not responsible
to ensuring any refunds whatsoever.
=>Your bank may debit its own separate charges from refunds made to your credit card or
bank
account.
LIABILITY AND DISCLAIMER
=>The Company does not guarantee or warrant the completeness, correctness, accuracy or
quality of any User Content.
=>On this basis, we would recommend that you should get in touch with authorities,
embassies,
tourist information desks and other applicable institutions in order to help verify the accuracy of
the Content.
=>Content concerning travel services, prices and taxes has been provided to the Company by
travel agencies, and/or related service institutions.
=>The Company cannot guarantee the correctness, completeness, accuracy or quality of the
Content.
=>Please note that user Content represents the views of the individual use and does not
represent a statement, opinion recommendation or rating by the Company..
=>The Website and content may be used it at your own risk.
=>The Company expressly reserves the right to block, modify, add to and/or delete all or part of
the Website, or any of its other websites, whether temporarily or permanently.
=>You are responsible for ensuring that you have the necessary IT equipment to use the
Website.
=>The Company does not guarantee or warrant that the Website is free of viruses, worms,
Trojan horses or any other malicious codes which could have a destructive, vitiating, disruptive
or other negative impact.
NOTHING IN THESE TERMS OF USE SHALL LIMIT OR EXCLUDE OUR LIABILITY (IF
ANY)
TO YOU FOR: A BREACH OF YOUR CONSUMER RIGHTS; FRAUD OR FRAUDULENT
MISREPRESENTATION; PERSONAL INJURY OR DEATH RESULTING FROM OUR
NEGLIGENCE; OR ANY OTHER MATTER FOR WHICH IT WOULD BE ILLEGAL FOR US
TO EXCLUDE, OR ATTEMPT TO EXCLUDE OUR LIABILITY.
TRADEMARKS, INTELLECTUAL PROPERTY, COPYRIGHT
=>We are the owner or the licensee of all intellectual property rights (copyright, trade marks,
patents, design rights etc.) in our Website, and in the content published on it.
=>Any content published on the Website (e.g. software, products, trademarks such as logos
etc., information, reports, pictures and graphics) is protected by national and international laws
and agreements.
=>Content concerning travel services, prices and taxes has been provided to the Company by
travel agencies, and/or related service institutions.
=>The Company cannot guarantee the correctness, completeness, accuracy or quality of the
Content.
=>Please note that user Content represents the views of the individual use and does not
represent a statement, opinion recommendation or rating by the Company..
=>Any kind of copying, duplication, distribution, commercial exploitation, modification, adding
and/or deletion is prohibited, including the integration of any content on external websites, for
example through interlinks, deeplinks, or frames.
COMPENSATION
=>You agree to defend and fully compensate Company and its affiliates and any of their
officers, directors, employees and agents from and against any claims, causes of action,
demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind
or nature, including but not limited, to reasonable legal and accounting fees, brought by third
parties as a result of:
=>Your breach of these terms of use or the documents referenced herein;
=>Your violation of any applicable law including but not limited to violation of intellectual
property rights of a third party; or
=>Your use of this Website.
MODIFICATION OF TERMS OF USE
=>The Company reserves the right to modify or supplement these terms of use for regulatory,
legal, technical or any other reason with future effect by placing an advance notice on the
Website. The notice will include the date of planned change and the consequences for users.
=>Registered users of the Company will get additional information about planned change of
terms of use via e-mail.
GOVERNING LAW AND FORUM
=>These terms and conditions are governed by and shall be construed in accordance with the
laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of
the appropriate Courts situated at Jaipur , Rajasthan, India SEVERABILITY CLAUSE
=>If any part of these terms is determined to be invalid or unenforceable pursuant to applicable
law including, but not limited to, the warranty disclaimers and liability limitations set forth above,
then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable
provision that most closely matches the intent of the original provision and the remaining
provisions of these terms of use shall continue in effect.