Introduction

Welcome to Prisca Holidays LLP. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website [www.priscaholidays.com] and use our services, including bookings and payment processing.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website.

Personal Information Includes:

  • Full Name
  • Contact Number
  • Email Address
  • Postal Address
  • Payment Information (credit/debit card details, UPI, wallet transactions – securely processed)
  • Identification Details (for travel bookings where necessary: PAN, Passport, etc.)

Non-Personal Information Includes:

  • IP Address
  • Browser Type
  • Device Information
  • Website Usage Data (via cookies and analytics tools)

2. How We Use Your Information

We collect and use your information for the following purposes:

  • To process your bookings and payments
  • To personalize your experience and suggest relevant offers
  • For customer service and support
  • For internal record keeping and audits
  • To send transactional updates, such as confirmations and receipts
  • For marketing communications, if you opt-in (you may unsubscribe anytime)

3. Payment Gateway & Security

We use secure third-party payment gateways such as Razorpay, Stripe, PayPal, etc., to process online payments.

Security Measures:

  • We do not store your credit/debit card information on our servers.
  • Payment data is encrypted and processed securely via PCI-DSS compliant payment processors.
  • All transactions are protected by SSL (Secure Socket Layer) encryption.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enhance user experience
  • Track website usage via analytics tools (Google Analytics, Facebook Pixel, etc.)
  • Manage sessions during booking

You can control cookies via your browser settings.

5. Data Sharing & Disclosure

We do not sell or rent your personal information to third parties.

However, we may share your data with:

  • Service Providers (hotels, airlines, guides, etc.) for booking fulfillment
  • Payment Gateways for processing transactions
  • Government Authorities, if legally required (e.g., for visa processing, regulatory compliance)
  • Marketing Partners, only if you have consented

6. Data Retention

We retain your data for as long as necessary to:

  • Fulfill bookings
  • Comply with legal and tax obligations
  • Maintain records for business operations

7. Your Rights

As a user, you have the right to:

  • Access your data
  • Update or correct your personal information
  • Request deletion of your data (subject to legal retention requirements)
  • Withdraw consent for marketing communications anytime

For data-related queries, email us at [support@priscaholidays.com].

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies or practices. Please review their terms separately.

9. Changes to This Policy

Prisca Holidays LLP reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised **”Last Updated” date.

Last Updated: 12/07/2025

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

Prisca Holidays LLP
Email: support@priscaholidays.com
Phone: +91 9910705328
Website: www.priscaholidays.com